Delete your CheckAlarm group identity

You can request deletion of your CheckAlarm group account (group identity) and its data in any of these ways. You do not need to reinstall the app.

  1. In the app: open Settings › Group account management and choose Delete group account at the bottom. The app does not need the recovery code.
  2. On this page: enter your recovery code below.
  3. By email: send a deletion request to support@sunlitwater.com, even if you no longer have the app, the device or the recovery code.

Start or resume

This flow removes your identity from each active group using the same member-signed leave proof as the app. Your recovery code is entered and used only in this browser to decrypt the encrypted vault and sign proofs. It is never sent to the server or saved by this page.

This page cannot recover a forgotten recovery code. Keep an app copy of accepted personal content before deleting the group identity.

Request deletion by email

Email support@sunlitwater.com with the subject "CheckAlarm group account deletion request". We reply within 30 days.

A group account has no name, email address or phone number, and group content is end-to-end encrypted, so we cannot find an account from personal details. We will help you finish the deletion with whatever you still have, such as the device or the recovery code. If nothing can show which account is yours, we explain this in our reply; such an account is deleted automatically after 400 days without use: its shared checklists and group profiles are removed, and its credentials, recovery data and notification settings are erased. Its place in a group's signed member list remains until the group admin removes it or the group closes after a year without activity.

After deletion, a pseudonymous record and the public member keys needed to verify past group changes are kept for up to 400 days, then erased. Copies that other members already imported stay on their devices. Questions: support@sunlitwater.com.